Privacy Policy

Our Commitment to You

GK Properties (“GK Properties”, “we”, “us”, “our”) respects your privacy and is committed to protecting personal information collected from you through our website and services. This Privacy Policy explains how we collect, use, and protect your information.

By using our website and services (“Services”), you agree to be bound by this Privacy Policy. This policy is governed by Ghana’s Data Protection Act, 2012 (Act 843).

Information We Collect

When you use our Services, you may voluntarily provide personal information such as your name, email address, phone number, booking details, and identification documents required for short-stay or legal compliance.

When you visit our website, we may collect technical information including your IP address, browser type, and usage data. We may also use cookies (small files stored on your device) to recognise you, remember preferences, and improve your experience.

You can modify your browser settings to refuse cookies; however, some features of our Services may not function properly if cookies are disabled.

How We Use Information

We use the information we collect to provide and improve our Services, respond to enquiries, process bookings, manage property listings, and communicate with you.

We do not rent or sell your personal information. We may share your information only in the following circumstances:

• Where you have given consent or directed us to do so.
• With trusted service providers (such as payment processors, analytics, or CRM providers) who perform services on our behalf.
• Where required to comply with legal obligations, protect our rights, or prevent fraud or security concerns.
• In the event of a merger, acquisition, or sale of all or part of our business, where personal information may be transferred as a business asset.

We may also share aggregated or anonymised data that does not personally identify individuals.

Communicating With You

We may contact you via email, phone, or other channels to respond to enquiries, provide service updates, or share information related to your bookings.

If you prefer not to receive non-essential communications, you may opt out by following the unsubscribe instructions in our emails or by contacting us at info@goldenkgroup.com.

Third Parties

We may use third-party tools and services such as analytics, advertising platforms, and payment providers to support our Services. These third parties may use cookies or similar technologies to measure effectiveness and improve service delivery.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing personal information.

Safety and Security

Personal information is processed and stored using reasonable technical and organisational safeguards designed to prevent unauthorised access, loss, or disclosure. GK Properties does not store full card or mobile money details.

While we take security seriously, no system is completely secure. Information you provide may be stored or processed outside Ghana where permitted by law.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website and become effective upon posting. Where material changes affect how your information is used, we will take reasonable steps to notify you.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at info@goldenkgroup.com.